Frequently Asked Questions
Yes! All our diamonds are fully certified by either GIA or IGI.
They are sourced from conflict-free origins, and all our suppliers are UK-based. The metal used in our jewellery is also available with a UK hallmark.
Yes, lab-grown diamonds are real diamonds. They have the same sparkle, structural integrity and properties of a mined diamond and are graded in the same way.
The key difference lies in their origins - lab diamonds are created in a controlled environment above ground, while natural diamonds form underground over many years.
Lab-grown diamonds offer a stunning and sustainable alternative to mined diamonds, and their cost effectiveness allows more flexibility in creating your ideal ring.
Once we get started on your ring, we typically estimate 4-5 weeks for the finished piece to be ready.
No, it doesn't have to be. Our philosophy is to work to a budget set by you!
Each ring is uniquely crafted to your specifications, and we’ll guide you through the process while ensuring your vision remains uncompromised.
We believe lab-grown diamonds provide the perfect alternative to mined diamonds, and as such, typically only supply lab-grown diamonds as part of our offering. However, if you have a specific request, please contact us and we would be happy to discuss further.
Yes, we provide CAD designs for all bespoke jewellery, which are detailed 3D renderings of your ring. These designs showcase precise dimensions and details, so you’ll know exactly how your ring will look upon completion.
Ring fingers are sized accurately during the initial consultation to make sure your ring fits perfectly. However, should you find any discomfort, we will happily re-size the ring as complimentary.
We are based in London, but serve clients nationwide. We offer the convenience of meetings either at our offices or in the comfort of your own home!
Absolutely not! We only request final payment once you collect and are completely satisfied with the ring. However, a 50% deposit is typically required to begin crafting your ring.
Because our rings are custom-made to your specifications, we cannot accept returns once production starts. We do provide CAD designs for all bespoke jewellery, which are detailed 3D renderings of your ring. These designs showcase precise dimensions and details, so you’ll know exactly how your ring will look upon completion.
In the unlikely scenario your ring has a manufacturing defect or error, we will work with you to repair or replace the ring.